Terms and Conditions camel milk subscription
With the camel milk subscription you can get camel milk sent with a discount.
This can be every week, every two weeks or once every four weeks.
The minimum duration of the subscription is four deliveries.
The minimum cancellation period is five weeks before the last day of shipment. You can cancel only via [email protected]
The bottles of camel milk are sent on Monday (unless otherwise indicated, for example, due to public holidays).
The shipment can be canceled or postponed on average once every quarter. This must be indicated two weeks in advance via [email protected] (this is not possible by telephone).
The possibilities of payment are:
1) Payment by direct debit
Once every four weeks a direct debit will take place in the week prior to those four weeks. An invoice is sent to the customer by email. The shipment dates are on this invoice.
Because the direct debit is only carried out once every four weeks, when entering into a new subscription the customer will be asked to transfer the amount itself through the bank until the next direct debit. The customer will of course be informed about this.
If the direct debit can’t be collected, a notification will be sent to the customer once by email. In that case, the customer will have to take care of the payment. If the payment is not received in time for the planned shipping date, the shipment will take place on the first possible shipping day after receiving the payment. The remaining shipments will still take place on the scheduled dates.
In the event of several unsuccessful direct debits, the method of the payment will be changed to a bank transfer (see payment method 2).
If a direct debit has been successfully executed but is intentionally, without consultation, canceled by the customer, the subscription will be terminated immediately.
2) Payment via bank transfer
An invoice will be sent from the Camel Dairy once every four weeks prior to those four weeks. The shipping dates are on this invoice. The customer is responsible for ensuring that the amount due is transferred at least one week before the shipment to:
Bank No: 136078672
Name of the bank: Rabobank
In the name of Kamelenmelkerij Smits, with in the description the invoice number.
€ 5,- administration costs will be charged per invoice.
For payments from abroad please take into account that it takes a few days before it is credited to the relevant account number.