Shipping service

Fresh/frozen camel milk
The fresh and frozen camel milk are shipped in an isolation box with dry-ice.
We only ship the fresh/frozen camel milk on Mondays.

Other camel milk products and souvenirs
Our shipping days for the other products are Monday and Wednesday

Shipping method

DHL Express is the standard shipping method for sending frozen camel milk outside the Netherlands.

If you opt for DPD, it is at your own risk if the camel milk no longer arrives fully refrigerated.

The camel milk is usually delivered within 48 hours. 
You receive an e-mail with the tracking code, to trace the parcel and see on which date and time the delivery will take place.

For the shipment of frozen camel milk within the Netherlands, we advise you to choose our standard shipping method Miedema refrigerated transport. The moment the milk is shipped, you will receive an e-mail from them with information (check your spam box). They will ensure that your milk is refrigerated throughout the shipment and will deliver the order to you the day after shipment.

• Make sure someone is at home at the time of delivery
• Place the milk in the refrigerator or freezer immediately upon receipt
• Always defrost frozen camel milk in the refrigerator